Returns & Exchange Policy

At Mytrle7, we want you to be completely satisfied with your purchase. If your jacket or corset isn’t quite right, you may request a return or exchange within 7 days of receiving your order.

To be eligible for a return or exchange, the item must be unused, unworn, undamaged, and in its original condition, with all original tags and packaging intact.

Finding Your Perfect Fit

We want you to find the perfect fit the first time. Please carefully review the size guide provided on each product page before placing your order.

If you are unsure about your size or need help choosing the right fit, please contact us before ordering. Our team will be happy to assist you with sizing and product information.

Please note that leather and other natural materials may have slight variations in texture, appearance, and fit.

Worldwide Returns & Exchanges

We accept returns and exchanges from customers worldwide within 7 days of delivery.

Return Requirements

  • The item must be unused and unworn.
  • The item must be returned in its original condition.
  • All original tags and packaging must remain attached and intact.
  • The return request must be made within 7 days of receiving your order.
  • Items showing signs of wear, damage, washing, alteration, or use may not be accepted.

How to Request a Return or Exchange

If you would like to return or exchange your order, please contact Mytrle7 within 7 days of delivery.

Please provide:

  • Your order number
  • The name of the item
  • The reason for your return or exchange
  • Clear photos of the item, if requested by our team

Once your request has been approved, we will provide you with the necessary return instructions.

Please do not send an item back before contacting us, as unauthorized returns may not be accepted.

Return Shipping

For returns due to a change of mind, incorrect size selection, or personal preference, the customer is responsible for the return shipping costs.

We recommend using a tracked and insured shipping service, as Mytrle7 cannot be responsible for items that are lost or damaged while being returned.

For items that are faulty, damaged upon arrival, or incorrect due to an error on our part, please contact us as soon as possible. We will review the issue and provide an appropriate solution.

Exchanges

If you need a different size or would like to exchange your item for another available product, please contact us within 7 days of delivery.

The original item must meet our return conditions before an exchange can be approved.

If the replacement item has a higher price, you may be required to pay the difference. If the replacement item has a lower price, the difference may be refunded where applicable.

Customers are responsible for any applicable return and replacement shipping costs unless the exchange is required because of an error or faulty item.

Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

Approved refunds will be issued to your original payment method.

Please allow additional time for your bank or payment provider to process the refund after it has been issued by Mytrle7.

Original shipping charges are generally non-refundable, unless the return is due to an error on our part or the item was received faulty or damaged.

Faulty, Damaged, or Incorrect Items

If you receive an item that is faulty, damaged, or different from what you ordered, please contact us as soon as possible with your order number and clear photographs of the issue.

We will review the situation and, where appropriate, offer a replacement, exchange, or refund.

Please do not attempt to repair, alter, wash, or otherwise modify a faulty or damaged item before contacting us.

Custom & Personalized Items

Custom-made, personalized, or specially modified products may have different return and exchange conditions.

If an item has been made specifically according to your requested measurements, design, colour, or other custom specifications, please contact us before placing your order if you have any questions about our return policy.

Items that have been customized to your specifications may not be eligible for return or exchange unless they are faulty or do not match the agreed specifications.

Important Customs Information

For international returns, customers are responsible for ensuring that the returned parcel is correctly declared according to the applicable customs requirements.

Where applicable, clearly indicate that the parcel contains “RETURNED GOODS” on the customs declaration.

Any customs duties, taxes, import charges, or other fees incurred when returning an item may be the responsibility of the sender unless the return is due to an error on our part.

Mytrle7 cannot be responsible for delays, customs charges, or parcels that are refused or held by customs authorities due to incorrect or incomplete declarations.

Return Inspection

All returned items are inspected when received.

If an item is returned in a condition that does not meet our return requirements, including signs of wear, use, damage, alteration, or missing tags, the return may be refused.

We will contact you if there is an issue with your returned item.

Processing Your Return

Once we receive your returned item, please allow up to 5 business days for us to inspect and process your return or exchange.

After your refund has been approved, the time required for the funds to appear in your account may vary depending on your payment provider or bank.

Contact Mytrle7

If you have any questions about returns, exchanges, sizing, or your order, please contact Mytrle7 before sending your item back.

We are always happy to help you with your order and make your shopping experience as smooth as possible.

Mytrle7 — Quality Leather Jackets & Corsets